{"id":13645,"date":"2026-11-12T10:38:13","date_gmt":"2026-11-12T03:38:13","guid":{"rendered":"https:\/\/kemitraan.or.id\/?post_type=proposal&p=13645"},"modified":"2026-11-12T10:38:13","modified_gmt":"2026-11-12T03:38:13","slug":"request-for-proposal-rfp-procurement-of-health-and-life-insurance-for-2027","status":"publish","type":"proposal","link":"https:\/\/www.kemitraan.or.id\/en\/proposal\/request-for-proposal-rfp-procurement-of-health-and-life-insurance-for-2027\/","title":{"rendered":"REQUEST FOR PROPOSAL (RFP) – Procurement of Health and Life Insurance for 2027"},"content":{"rendered":"\n
Procurement Title<\/strong><\/td>Procurement of Health Insurance and Life Insurance for 2027<\/td><\/tr>
Organization Name<\/strong><\/td>Partnership for Governance Reform<\/td><\/tr>
Reference Documents<\/strong><\/td>Terms of Reference (TOR) \u2013 Health and Life Insurance 2026<\/td><\/tr>
Proposal Submission Deadline<\/strong><\/td>November 25, 2026, at 3:00 p.m. WIB<\/td><\/tr>
Clarification Deadline<\/strong><\/td>November 20, 2026, at 3:00 PM WIB<\/td><\/tr>
Communication and Clarification Channels<\/strong><\/td>Email<\/td><\/tr>
Official Email Address<\/strong><\/td>procurement@kemitraan.or.id<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n

Note: All technical specifications, scope of work, coverage benefits, insurance limits, service requirements, and other provisions are set forth in the attached Terms of Reference (TOR), which is an integral part of this RFP document.<\/em><\/h1>\n\n

Background<\/h2>\n\n

The Partnership for Governance Reform is an organization established in 2000 with the aim of promoting governance reform in Indonesia.<\/p>\n\n

To meet the health and life insurance needs of its employees, the organization intends to provide health insurance coverage for eligible employees and their dependents, as well as life insurance for employees.<\/p>\n\n

This procurement is expected to provide adequate protection, improve employee well-being, and ensure the availability of high-quality insurance services that meet the organization\u2019s needs.<\/p>\n\n

Objective<\/h2>\n\n

The purpose of this Health and Life Insurance Program is to:<\/p>\n\n

    \n
  1. Provides health insurance coverage for eligible employees and their dependents.<\/li>\n\n\n\n
  2. Providing life insurance coverage for all eligible employees.<\/li>\n\n\n\n
  3. Obtaining insurance services with benefits and coverage tailored to the organization\u2019s needs.<\/li>\n\n\n\n
  4. Ensuring the availability of healthcare services through a network of hospitals and adequate healthcare facilities.<\/li>\n\n\n\n
  5. Obtaining responsive administrative services, claims processing, and customer support.<\/li>\n\n\n\n
  6. Securing competitive premium rates while maintaining the quality of benefits and services.<\/li>\n<\/ol>\n\n

    Scope<\/h2>\n\n

    This procurement covers two types of services: Health and Life Insurance<\/p>\n\n

    The insurance is intended for employees, their spouses, and children who meet the eligibility requirements, with coverage and services in accordance with the provisions in the Terms of Reference (TOR). Please refer to the TOR document\u2014Health and Life Insurance 2026\u2014attached to this Request for Proposal (RFP).<\/p>\n\n

    Participant Requirements<\/h2>\n\n

    Companies interested in participating in this procurement process must meet the following requirements:<\/p>\n\n

      \n
    1. It is an insurance company that holds a business license in accordance with applicable laws and regulations.<\/li>\n\n\n\n
    2. The company\u2019s legal status is currently valid.<\/li>\n\n\n\n
    3. Has experience in providing health insurance and\/or life insurance services to companies or organizations.<\/li>\n\n\n\n
    4. It has an adequate network of hospitals, clinics, and healthcare facilities in line with the scope of services offered.<\/li>\n\n\n\n
    5. Has an adequate membership administration and claims handling system<\/li>\n\n\n\n
    6. Is capable of meeting the service requirements and specifications as set forth in the Terms of Reference (TOR).<\/li>\n\n\n\n
    7. Be willing to comply with all stages and provisions of the procurement process established by KEMITRAAN.<\/li>\n<\/ol>\n\n

      Proposal Documents That Must Be Submitted<\/h2>\n\n

      Procurement participants must submit a proposal consisting of the following documents:<\/p>\n\n

      1. Technical Proposal<\/strong><\/p>\n\n

      The technical proposal must include at least the following:<\/p>\n\n

        \n
      1. Company profile and general information.<\/li>\n\n\n\n
      2. Company business licenses.<\/li>\n\n\n\n
      3. The company\u2019s experience in providing health and life insurance services.<\/li>\n\n\n\n
      4. Explanation of the benefits and coverage offered in accordance with the Terms of Reference (TOR).<\/li>\n\n\n\n
      5. Information on the network of hospitals, clinics, and healthcare facilities.<\/li>\n\n\n\n
      6. Service mechanisms and claims handling procedures.<\/li>\n\n\n\n
      7. Customer service standards and emergency support.<\/li>\n\n\n\n
      8. Membership administration and reporting systems.<\/li>\n\n\n\n
      9. Information regarding exclusions, coverage limits, and policy provisions.<\/li>\n\n\n\n
      10. Additional information regarding other benefits or services offered.<\/li>\n<\/ol>\n\n

        2. Financial Proposal<\/strong><\/p>\n\n

        The financial proposal must include at least the following:<\/p>\n\n

          \n
        1. Health insurance premium details.<\/li>\n\n\n\n
        2. Details of life insurance premiums.<\/li>\n\n\n\n
        3. Premium details based on participant categories as specified in the Terms of Reference (TOR).<\/li>\n\n\n\n
        4. Total premium costs offered.<\/li>\n\n\n\n
        5. Taxes and other administrative fees, if any.<\/li>\n\n\n\n
        6. Payment terms and mechanisms.<\/li>\n\n\n\n
        7. Offer validity period.<\/li>\n<\/ol>\n\n

          Participants are expected to submit detailed, transparent, and easy-to-understand proposals so that each proposal can be evaluated and compared.<\/p>\n\n

          If there are any additional benefits or deviations from the minimum requirements in the Terms of Reference (TOR), participants must explain them in writing in their proposals.<\/p>\n\n

          Schedule and Stages<\/strong><\/h2>\n\n

          The procurement process will be carried out according to the following schedule:<\/p>\n\n

          No.<\/strong><\/td>Procurement Stages<\/strong><\/td>Implementation Period<\/strong><\/td><\/tr>
          1<\/td>Publication of the RFP and TOR<\/td>November 12, 2026<\/td><\/tr>
          2<\/td>Period for Submitting Questions and Clarifications<\/td>November 12\u201320, 2026<\/td><\/tr>
          3<\/td>Deadline for submitting questions\/clarifications<\/td>November 20, 2026<\/td><\/tr>
          4<\/td>Proposal Preparation and Submission Period<\/td>November 12\u201325, 2026<\/td><\/tr>
          5<\/td>Deadline for proposal submission<\/td>November 25, 2026<\/td><\/tr>
          6<\/td>Proposal Evaluation<\/td>November 27, 2026<\/td><\/tr>
          7<\/td>Announcement of Selection Results<\/td>December 2, 2026<\/td><\/tr>
          8<\/td>Finalization of the partnership and insurance policy<\/td>December 7, 2026<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

          Clarification and Communication Procedures<\/strong><\/h2>\n\n

          All questions, requests for clarification, and inquiries regarding the RFP or TOR must be submitted via email.<\/p>\n\n

          The clarification provisions are as follows:<\/p>\n\n

            \n
          1. The clarification period begins on the date of the RFP\u2019s publication.<\/li>\n\n\n\n
          2. The deadline for submitting questions is 9 (nine) calendar days from the date of publication of the RFP.<\/li>\n\n\n\n
          3. Questions should be submitted via the official procurement email address.<\/li>\n\n\n\n
          4. Answers to questions or clarifications will be provided via email.<\/li>\n\n\n\n
          5. All official communication regarding the procurement process will be conducted in writing via email.<\/li>\n\n\n\n
          6. Participants are expected to submit clear and detailed questions so that appropriate responses can be provided.<\/li>\n<\/ol>\n\n

            Email subject line format:<\/strong><\/h2>\n\n
            RFP Clarification \u2013 2027 Health and Life Insurance Procurement \u2013 [Company Name]Email address: procurement@kemitraan.or.id<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n

            Proposal Submission Mechanism<\/strong><\/h2>\n\n

            Proposals must be submitted via email no later than 14 (fourteen) calendar days from the date of the RFP\u2019s publication.<\/p>\n\n

            The requirements for proposal submission are as follows:<\/p>\n\n

              \n
            1. Proposals must be submitted in PDF format.<\/li>\n\n\n\n
            2. Technical proposals and financial proposals must be prepared separately or clearly labeled.<\/li>\n\n\n\n
            3. Proposals must be sent to the official procurement email address.<\/li>\n\n\n\n
            4. Participants must ensure that the proposal has been sent and received before the specified deadline.<\/li>\n\n\n\n
            5. Proposals received after the submission deadline may be deemed non-compliant with procurement requirements.<\/li>\n<\/ol>\n\n

              Email Subject Line Format<\/strong><\/h2>\n\n
              Proposal \u2013 2027 Health and Life Insurance Procurement \u2013 [Company Name]Recipient email addresses: procurement@kemitraan.or.id<\/a>Submission deadline: November 25, 2026<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n

              General Terms and Conditions<\/h2>\n\n
                \n
              1. Participation in this procurement process does not guarantee that a participant will be selected as an insurance service provider.<\/li>\n\n\n\n
              2. All costs incurred in the preparation and submission of proposals are the responsibility of each participant.<\/li>\n\n\n\n
              3. KEMITRAAN reserves the right to accept or reject proposals, either in part or in full.<\/li>\n\n\n\n
              4. KEMITRAAN reserves the right to make changes to the schedule or procurement terms as necessary, with notification via email.<\/li>\n\n\n\n
              5. All information provided in the TOR and RFP documents must be kept confidential and used solely for the purpose of preparing the proposal.<\/li>\n\n\n\n
              6. Participants are responsible for the accuracy and validity of all information and documents submitted.<\/li>\n\n\n\n
              7. If there are any discrepancies, exceptions, or requirements that cannot be met in accordance with the TOR, participants must explain them in writing in their proposals.<\/li>\n\n\n\n
              8. The selection of the winning bidder will be followed by the finalization of the cooperation agreement and the terms of the insurance policy.<\/li>\n<\/ol>\n\n