Public Service Reform
Public welfare and prosperity depend on the equitable use of the nation’s resources and efficient delivery of public services. And both of these depend on an effective civil service.
The Partnership has been commited to improving local government service delivery since its establishment in 2000. In 2007, The Partnership signed an MoU with the Ministry of Home Affairs to provide “Integrated Support to Reforming Decentralized Governance and Public Service Sector” which supports developing the Grand Strategy of Regional Arrangement, Evaluation of New Autonomous Areas and Special Autonomy in Papua, formulation of Yogyakarta’s Special Autonomy Bill, Ancillary regulations for the Aceh Government, as well as helping with a complete reform of the Public Service in Yogyakarta.
These programs have also established a Local Ombudsman in Yogyakarta and Makasar, and supported the adoption of E-Procurement systems in several pilot areas.
The Partnership also organized the Citizen’s Report Card project in an effort to improve the ability of CSOs to advocate locally for responsive administations. In some cases, most notably in Pare-Pare district in South Sulawesi, and Pontianak in West Kalimantan, the government has responded directly to the Report Card and modified programs to better meet public expectations.
Alongside these local initiatives, the Partnership established the overall Governance Assessment Index for 33 provinces that has received international recognition.
An evaluation of New Autonomous regions has been submitted to Ministry of Home Affairs. The survey has evaluated 148 new autonomous regions and 101 regions established from 1999 to 2004, based on Law No. 32 of 2004 concerning Regional Governments.